Opportunity management.

Central ERP® provides detailed analysis of current and future sales performance.

  • Full tracking of all customer and contact interactions.
  • Prospect reporting and pipeline analysis.
  • Raise tasks & events with reminders for follow up.
  • Manage customer support tickets and raise works orders for repair or servicing requirements.
  • Assign opportunities to team members for action.
  • Create accurate sales plans and forecast demand to avoid bottlenecks.
  • Track complaints and improve resolution time to ensure customer satisfaction.
  • Stay up to date with full access from any internet enabled device.

Quoting, ordering and invoicing.

Seamless progression from opportunity through to invoicing.

  • Full invoicing and sales process management.
  • Build estimates and quotes for either one-off, or repeat orders.
  • Monitor On Time In Full (OTIF) performance.
  • Auto-generation of all customer specific documentation, from
  • Manage recurring payments and invoices with ease.
  • Create customer, project, item, department or customer group specific price lists and discount rules.
  • Import orders from a wide range of 3rd party platforms.

Customer account management.

Total visibility of all customer activity, accessible from anywhere.

  • Credit control and customer account management.
  • Multiple delivery addresses and customer contacts.
  • Set VAT and currency defaults to reduce errors and remove unnecessary data entry.
  • Advanced search and filtering of customer activity across all departments.
  • Measure and monitor sales and profit across customer accounts.
  • Assign customers to team members for preferred contact.
  • Record customer interactions for a full history of touchpoints.
  • Manage customer specific tasks and events.

What do our customers say?

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Our award winning ERP software is used in a wide range of industries and sectors by businesses from across the UK.

  • One system for your entire business.
  • Software that grows with you.
  • No maintenance, licensing, or upgrade fees.
  • Full time support included.
  • Cloud based (SaaS), access from anywhere.
  • Highest levels of data security.
  • Cost effective and low risk.
  • Customisable & supports growth.
  • On-site consultancy and advice.

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